You must be 18 years old to apply.
We are looking for all shifts and all departments. Early mornings, late evenings and overnights.
This is retail so you must be avaliable on weekends and evenings.
We need people to water plants, move mulch, stack lumber, put freight away, run cash registers and many other positions throughout the store.
We get very busy, but we still have a lot of fun.
Job Summary
All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Cashier, this means: (1) Delivering a checkout experience that is quick, professional, and friendly, (2) Ensuring merchandise is accurately accounted, scanned, and meets the needs of customers, and (3)Engaging in safe work practices and encouraging others to do the same. The Cashier is responsible for delivering excellent customer service during the checkout process. This associate is one of the last interactions with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
Key Responsibilities
- NOTE: Minors in this role may not be responsible for some of the activities listed below
- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits and credit programs, application, and warranty information related to Lowe's programs
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Removes security tags, verifies product information, and bags merchandise for customers
- Answers incoming phone calls and directs calls or takes messages as needed
- Takes action to open additional registers to accommodate high customer volume
- In-stock
- Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
- Stocks coolers, shelves, areas around the cashier with merchandising
- Inspects returned merchandise for damages
- Assists with Pick Up In Store customer experience by picking and staging merchandise on time
- Enters and submits customer orders, prints order tickets, verifies receipts, places online orders and returned merchandise in the appropriate areas, and signs off on loading tickets
- Looks up product information and competitor prices for products to verify price match
- Clean and Safe Stores
- Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- General
- Associates supporting the Admin office create, manage, and update reports (Accounts Receivable
Payment Detail Retrieval, Expense Payables Invoice Advisory, Outstanding Return Checks, and Temporary Accounts) Associates may process customer credit card payments and applications, mail invoices, and investigate and resolve credit disputes with customers
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned Qualifications
Experience Preferred Years of Experience Description Required 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information Required 6 Months Experience using common retail technology, such as smart phones and tablets Preferred 6 Months Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits
Preferred 6 Months retail experience Preferred 6 Months Experience as a cashier
Core Behaviors
Focus on Customers - At Lowe's, we put customers first by delivering SMART customer service. I build strong relationships with all customers, deliver solutions that meet their needs and think of new ways to add more value.
Deliver Results - I hold myself and others accountable for delivering results, even through tough circumstances and ongoing change. Take Action - I take action quickly and push things forward with a sense of urgency and enthusiasm. Show Courage - I step up to address difficult issues, make tough decisions and bring things up that need to be resolved without fear or hesitation. Continue Learning - I continuously learn and grow â€" personally and professionally â€" to meet my individual and organizational goals. I ensure those around me do the same.
Additional Non-Technical Competencies
Collaborate - Building partnerships and working collaboratively with others to meet shared objectives. Communicate Effectively - Developing and delivering communications that convey a clear understanding of the unique needs of different audiences. Be Adaptable - Adapting approach and demeanor in real time to match the shifting demands of different situations. Ensure Accountability - Holding self and others accountable to meet commitments.
Technical or Other Competencies
Safety Orientation - Ability to work safely and maintain awareness of workplace conditions that affect associate and customer safety. This includes the ability to understand and follow company safety policies and procedures, complete work in a safe manner, caring about safety of self, others, and customers, responding appropriately in an emergency, and reporting unsafe conditions. Product Knowledge - Knowledge of in-stock and special order products within the department and/or store as well as current promotions, price changes, and sales. This includes knowledge of the different types of products that sell during each season or particular holidays. This also includes knowledge of features, benefits, application, warranty information, and product installations. Equipment Operations - Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, hand-held smart devices, copiers, fax machines, computers) including the safe operation of power tools (e.g., panel saw, key cutting, paint tinting, chain cutting, blind cutter, pipe threading).Selling Proficiency - Knowledge of and ability to apply basic sales concepts and techniques (e.g., discovery, qualifying individuals, overcoming objections, end-to-end solutions). This includes the ability to recognize which techniques will be successful in a given situation and apply the company's service and selling model. Also includes the ability to sell details (e.g., installations) and follow up on estimates.
Work Schedule
Schedule Requirements Required Mornings Yes, Afternoons Yes, Evenings Yes Weekends Yes.
Work Location Beavercreek, OH Location Type: Store
ADA Requirements
Physical Demand Required Ability to hear, listen and to communicate verbally with others. Yes Ability to sit and stand for long periods of time. Yes Ability to use basic computer tools (e.g., keyboard, mouse, and monitor). Yes Physical ability associated with traveling in personal or company vehicle to No store and other locations throughout geographic area of responsibility. Move throughout all areas of a store or distribution facility with or without a Yes reasonable accommodation. Wear all necessary personal protective equipment to perform job functions. Yes Stand, sit, and/or walk continuously with or without reasonable Yes accommodation and perform job functions for a full shift with meal break. Bend, stoop, kneel, reach, twist, lift, push, pull, climb (ladders, stairs), Yes balance, and/or crouch on a daily basis to accomplish work activities. Operate heavy power equipment (e.g., forklift). No Grasp, turn, and manipulate objects of varying size and weight, requiring fine No motor skills and hand-eye coordination. Work with corrosive materials. No Work at heights of 20+ feet. No
Environmental Factor Required May be subject to both inside and outside environmental conditions. Yes Possible exposure to hot, cold, wet, humid or windy weather conditions. Yes Exposure to varying temperatures, extreme heat or cold, and/or wet, damp, Yes or drafty conditions. Exposure to constant or intermittent sounds of a pitch level sufficient to Yes cause marked distraction. Exposure to shaking objects and equipment. Yes Exposure to large, stacked product and fast-moving powered equipment. No Exposure to varying light levels while transitioning in and out of the building No at various times of the work day.
Lifting Statement Lifting Requirement Individuals in this job must be able to handle and move items weighing up to Must be able to lift 10 the following weight with or without reasonable accommodation. pounds without assistance; may need to lift over 10 pounds with or without assistance.(Stores)
Guidelines Specific to Store and DC Associates
- Lifting and moving merchandise methods will vary depending on role of associate, weight of merchandise, and/or volume of product; associates must follow store lifting guidelines.
- A single lift by one associate should not exceed 75 pounds (for Store associates) or 70 pounds (for DC associates) with or without an accommodation.
- Team lifts should be utilized minimally starting at 75 pounds (for Store associates) or 70 pounds (for DC associates), or when an individual feels a lift is beyond their personal limitations.
- Powered equipment should be used when needed depending on load and volume. (Associate must have proper training to utilize powered equipment or ask a trained coworker for assistance).
Disclaimer Statement
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Holidays
- Weekend availability
Work Location: One location