We are looking for a Record Content Support, Manager to work in our USA team!
What's the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events.
For nearly 70 years, GWR has been the global authority on record breaking. The Record Content Support team sits at the very heart of the company, overseeing the creation and review of records, providing creative record solutions to internal and external customers and ensuring that our records match our values of integrity and inclusiveness. This role covers a variety of topics and, while predominantly oriented at servicing standard application customers from around the globe, will also see you supporting our North American PR team with their record needs.
Your days will be varied and you'll build knowledge in topics you never imagined, so if you have an objective approach to problem solving and have a thirst to continuously learn then this could be the job for you!
Also the bird was the Golden Plover. In case you were wondering…
Location: Remote - EST Time Zone
Reporting To: Head of Record Content Support (London, UK)
Type of Contract: Full-time
BEFORE YOU APPLY...
We ask that you please remove all identifying information from your resume before you upload it in an effort to help us remove unconscious bias from our resume review process. We are committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.
Identifying information includes your name, photos, address, email, sex/gender, age (i.e. years of employment, graduation year), GPA, social media
Key Responsibilities
- Processing record applications in a timely manner by evaluating whether they meet the criteria laid out by GWR
- Reviewing record attempt evidence objectively based on the established rules
- Research, pitch and create new record ideas and concepts
- Provide excellent customer service and communication to applicants assigned to you
- Contribute to creative sessions to find record breaking solutions.
- Support NA PR team with tasks involving the creation, review and research of record titles.
To succeed in this role, you'll need the following skills:
- Ability to work independently, as well as collaboratively when needed
- Capable of approaching problems with an analytical and objective mindset.
- Strong written and verbal communication skills and an ability to convey complex topics in layman terms.
- Capable of working proactively and manage time effectively to manage multiple tasks.
- Experience in researching information and verifying the validity of sources.
- Detail orientated.
- Understands and demonstrates cultural sensitivity.
- Enthusiastic with a passion for the GWR brand and vision.
Our commitment
Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Job Type: Full-time